We are hiring a Customer Success Operations Manager to join our growing Customer Operations team in NYC.
You will support the day-to-day management of publisher clients, demonstrating strong service Analytical and troubleshooting expertise with ad technology.
As PubMatic's products and services evolve, the Operations Manager stays at the forefront of new capabilities to ensure our implementation process is defined, tested with new publishers, and ready for broad adoption.
This role requires the ability to explain technical information to diverse audiences and coordinate with internal teams to deliver on schedule.
The successful candidate demonstrates technical ad operations knowledge with creative thinking and strong communication skills.
Personal Characteristics and Competencies
PubMatic is a digital advertising technology company for premium content creators. The PubMatic platform empowers independent app developers and publishers to control and maximize their digital advertising businesses. PubMatic’s publisher-centric approach enables advertisers to maximize ROI by reaching and engaging their target audiences in brand-safe, premium environments across ad formats and devices. Since 2006, PubMatic has created an efficient, global infrastructure and remains at the forefront of programmatic innovation. Headquartered in Redwood City, California, PubMatic operates 13 offices and nine data centers worldwide.