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Job Overview

As part of DoubleVerify’s Classification team, the Data Labeling Manager enables the quality of DV classifications which ensures that Fake News, Hate Speech and other extreme types of content are not monetized, and that brand ads don’t appear on questionable content. To achieve this, the Data Labeling Manager will lead the team that labels Web, Social and App content, and support the development and maintenance of AI and ML Models. This is an excellent management opportunity for someone who is interested in working in AI/ML Operations content moderation. You’ll grow your knowledge of the tech industry and social platforms globally, learn about ML/AI Ops tools and take part in the development of new technologies, all towards the mission of making the ecosystem safer, more transparent and sustainable.

In order to be successful in this role, the candidate must be:

  • A high-energy multitasker with strong verbal and written communication skills
  • Analytical, with excellent attention to detail and critical thinking skills
  • Excellent at project management and prioritization under tight timelines and occasionally changing requirements
  • Tech savvy, with a deep understanding of internet, social media and/or platform content issues
  • Comfortable seeing and talking about sensitive or explicit textual and visual content
  • Proficient in simplifying and presenting complex concepts to senior stakeholders

Primary Job Responsibilities

  • Onboard, mentor and coach labeling team members
  • Partner with Product Management and Data Science team to prioritize labeling activities, setting clear targets to deliver against strategic goals
  • Lead and ensure cross-functional collaboration to comply with labeling procedures and external regulatory standards in an effective and efficient manner.
  • Identify and communicate quality or compliance risks associated with labeling activities and determine appropriate plans to address
  • Lead the day-to-day team operations, including team member projects and stakeholder support requests
  • Provide quality reviews and feedback for content labeling tasks
  • Identify & implement labeling process improvement solutions

Skills & Background:

  • 5+ years of experience in product operations, product management, or an operational role that worked closely with product and engineering teams
  • 2+ years’ experience managing, coaching and developing a team.
  • Bachelor’s degree, preferably in subject areas related to media, psychology, sociology, journalism, linguistics or information science
  • Demonstrated ability to develop strong and positive working relationships across multiple cultures and within a global environment.
  • Excellent communication and problem solving skills
  • Knowledge of SQL and Advanced Excel skills and/or programming experience (Python)
  • Experience in a high growth technology company
  • Desire to work in a collaborative, fast-paced environment
  • Knowledge of G Suite (Gmail, Google Docs) and/or Microsoft Office products

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DoubleVerify Overview

DoubleVerify is powering the new standard of marketing performance, giving advertisers clarity and confidence in their digital investment. Built on best practices, DV solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

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