Criteo Mid-Market Sales is in search of organized self-motivated Account Strategist to join our Account Strategy team in Tokyo, Japan. You will be responsible for managing, maintaining, and upselling post sale communications with our client partners by working closely with digital agencies. This position will be responsible for analyzing an assortment of metrics for all ads served, communicating issues/concerns internally to all parties involved and being the client’s “Go-To” person for any questions. You will monitor and optimize existing campaigns to help with increasing our revenue and margins, along with cultivating a strong and productive relationship with clients.
What you'll do
Managing the day to day relationship with clients to make sure they stay satisfied.
Leading clients business reviews and communicate optimizations made along with the planned road map.
Analyzing advertising campaign metrics and make sure client goals are reached (ROI, ROAS, Revenue…).
Escalating internally issues and concerns raised by clients.
Partner closely with the sales team to ensure that the on-boarding of new clients is accomplished in a timely and efficient manner.
Who you are
Four year BA/BS university degree and at least 2 years proven experience in direct client relationships and/or account management sales.
Demonstrated track record of success in offering outstanding customer service and innovation leading to revenue growth and customer retention. Ability to asses and resolve advertiser issues encountered in the role and excellent knowledge of the Japan online market.
Strong analytical and Excel skills. Must be proficient in formulas, vlookups and modeling.
Technical knowledge of site tagging, ad serving and ad ops and management experience would be an advantage.
Criteo is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers.
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