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Account Strategist CORE

Criteo / Barcelona / Client Services & Strategy
This job post has now expired. Please see the other Criteo jobs available.
Job Overview

At Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open & inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted & impactful advertising.

What you will do:

Segmentation

  • You provide an excellent operational service to your clients. You are open to coaching and mentoring by your peers who have experience on working with larger clients.

Project Involvement

  • You manage side projects that have an impact on individual book of business or team. Drive those with support from team lead / manager / peer.

Client Management

  • Provide operational account management to small to medium sized advertisers in line with our service level agreements. You grow revenue and optimize accounts to improve performance for the client.

  • Develop and maintain strong partnerships with small to medium-sized clients at all levels from Traffic Manager to CMO.

  • Advise on client’s digital strategy and educate advertisers on Criteo’s technology across channels and devices, and being able to articulate that to different stakeholders within the client company. You are credible and seen as a trusted account manager.

  • You are able to use LinkedIn Sales Navigator.

Performance Analysis

  • Optimize accounts to improve performance for small to medium-sized clients and identify growth opportunities. Provide consultative guidance on contextual market challenges and recommended solutions to overcome those.

  • Work to proactively anticipate, and reduce the likelihood of possible client churn.

  • Provide the client with market knowledge in order to support the client’s development on a long term basis

  • Be able to respond to questions around measurement, and more specifically incrementality and attribution. Be able to guide them accordingly based on their marketing goals.

Demonstrate upselling capacity

  • Show effective & impactful negotiation skills that have a positive impact on your book of business.

  • Use a consultative approach to upsell new solutions, specifically you understand your clients objectives and can pitch relevant solutions that are connected to their short term business plans.

Strategic Portfolio Growth

  • Inspire the growth of your clients by promoting innovative cross channels perspectives

  • You create successful campaigns in line with clients objectives

  • You successfully keep all of the relevant information from interactions with your clients in our CRM.

Who you are:

  • Business’ sense to handle a multitasking environment where prioritization is key

  • Business fluent in French and English - both spoken and written

  • Excellent phone based sales experience required and client facing relationship would be appreciated

  • Proven sales and client service track record, ideally in a tech-related field

  • Analytical skills and attention to details to explore product performances and explain any recommendation made

  • Ability to act as a consultant and be reactive in front of any potential situations

  • Strong interpersonal, negotiation and persuasive skills across all levels

  • Ability to work and deliver strong results in a dynamic environment

  • Passion for new media, internet trends and continual learning

  • Strong knowledge of all core MS Office applications

Latest Jobs at Criteo


Criteo Overview

Criteo is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers.

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