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Partner Integration Engineer

Criteo / Boston / Technical Services
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Job Overview

Building an advertising platform that accurately answers our client marketing objectives demands strong product management and great software development, but it also requires solid connections with other players of the adtech ecosystem. To achieve the latter, the aforementioned teams and our Business Partnerships team work closely with Partner Integration Engineers to integrate with third-party technology solutions. We seek out partners who offer solutions that add value to our own products and also strive to find opportunities to add value to their platforms, always with the marketer and end user in mind.

As part of our Product Expertise organization which conveniently interoperates with both Product & Software Engineering (DESIGN & BUILD) and the Commercial organization (SELL & RUN) in the field, the Partner Integration Engineer manages a portfolio of existing and new partner integrations. They lead the technical onboarding and ensure continuity of the integration with minimum glitches. They act as solutions consultants and are able to communicate across a wide array of internal and external profiles ranging from highly technical to business stakeholders.

What you'll do:

  • Assist in qualifying and recruiting prospective technology partners leading up to the commercial agreement.
  • Collaborate with partners’ technical stakeholders to architect an integration approach and develop an onboarding plan.
  • Weigh costs vs. benefits when customizing Criteo's technology to enable or ease integration.
  • Work hand-in-hand with business partnerships managers to quantify added-value and qualify compatibility of technology partners for Criteo,
  • Collaborate with partners and internal stakeholders to define the best approach to integrating our technologies in a manner that serves our mutual clients,
  • Manage resourcing, timelines and dependencies to deliver integration engagements with business partners,
  • Assist partners' technical counterparts during the implementation process, notably in integrating with our APIs,
  • Create test plans, testing credentials and validate test data sent by partners during the onboarding process,
  • Develop internal/external tools to ease strategic and global partner onboarding using a variety of technologies.
  • Ensure continuity of added-value provided reciprocally and/or to our mutual clients and lead commercial-driven business and technical optimizations, as well as integration upgrades.
  • Monitor partner deliveries and handle escalations from internal and external stakeholders to resolve issues and outages,
  • Maintain and upgrade partner integrations as Criteo solutions, services and technology evolve, notably when deprecating obsolete components,
  • Provide support to partners seeking to provide mutual clients with services that rely on our integration,
  • Drive partners to acquire the appropriate skills and create internal documentation, so they can effectively sell, leverage and/or support Criteo services,
  • Co-author client-facing documentation to be hosted on partners' support portals to assist clients with the integration process,
  • Provide internal documentation and training to Criteo client support teams about partner integrations to launch campaigns and troubleshoot issues as they arise.
  • Act as the bridge between external partners and product management & engineering by gathering market insights, product feedback, coordinating partner product roadmaps, testing new features, organizing and prioritizing rollouts.
  • Strive to be a trusted advisor / go-to person, for partner-related technologies and integrations, for all cross-functional teams within Criteo
  • Assist internal stakeholders with capturing integration details & nuances, use cases and requirements for product design specifications,
  • Collaborate with the product team to develop new features and capabilities and to improve data ingestion processes,
  • Coordinate product roadmaps on privacy compliance topics, technology upgrades, and new capabilities,
  • Provide feedback to product management about partner needs around our capabilities, technical integrations and services.

  • Who you are:

  • Strong understanding of REST APIs, Big Data Platforms, REST APIs, SDKs, HTTP, FTP and OAuth,
  • Proficiency in HTML, JavaScript/CSS, SQL. Python and oriented object programming a plus,
  • Demonstrated ability in project management, communication, presentation skills,
  • Previous experience as a partner, solutions or support engineer a plus,
  • B.S. or M.S. in Computer Science or equivalent degree or experience
  • Able to express complex technical concepts in plain language to reach broader audiences,
  • Strong understanding of how to navigate technical and architectural discussions,
  • Exceptional team player with proven ability to lead through influence,
  • Detail oriented mindset with the ability to thrive in fast-moving, highly collaborative, ambiguous environments,
  • Entrepreneurial thinking and the ability to act effectively with only high-level direction,
  • Ability to travel to partner sites, conferences, and other related events as required.
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    Criteo is the global technology company powering the world’s marketers with trusted and impactful advertising. 2,800 Criteo team members partner with over 20,000 customers and thousands of publishers around the globe to deliver effective advertising across all channels, by applying advanced machine learning to unparalleled data sets. Criteo empowers companies of all sizes with the technology they need to better know and serve their customers.

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