Sales Effectiveness Analyst

Criteo / Barcelona / Sales & Sales Support

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Job Overview

You will be part of the Sales Effectiveness function, reporting to the Global Director for Sales Compensation and Sales Effectiveness. You will be accountable for defining and driving commercial process and tooling improvements, and developing workshops and training to drive awareness and adoption of existing and new sales enablement tools. You will work closely with both the inside and enterprise sales and account management organizations, local and global sales operation teams, global process excellence team, internal IT teams, and other stakeholders.

What you will do

Monitor and improve commercial processes: measure process effectiveness, identify bottlenecks and inconsistencies, review and optimize processes, deploy new process effectively thanks to strong communication & change management skills

Work with business and sales operations leaders on processes essential to salesforce productivity:

pipeline management

territory management

reporting

sales process optimization

sales CRM training

Develop strategies to increase sales effectiveness and efficiency by fostering an organization of continuous process improvement for our sales teams

Work collaboratively with the Process Excellence and IIT Team to continuously improve the CRM system to optimize customer centricity, enhance functionality for the sales users and maximize reporting outputs

Develop and maintain processes to capture and communicate key customer intelligence within the CRM system

Incorporate feature requests or new tools into product roadmap based on leadership / end users business needs in order to optimize Sales processes

Keep track of industry trends to identify new ways of improving our sales process efficiency

Nurture long-term partnerships with key internal stakeholders to implement, track and report key metrics to drive performance while gathering feedback

Participate in the animation of a Sales Effectiveness community to ensure alignment, brainstorming and knowledge sharing across regions

Who you are

Previous Project Management / Business analysis experience working with Salesforce.com

Salesforce Admin certification is a strong plus

Experience working and configuring sales tools is a plus

Business Intelligence tools proficiency is a plus

Capability to understand complex data structures

Curious and self-driven

2-3 years of experience working with sales teams. Inside sales experience a plus

Advanced Excel skills to manipulate data

An excellent communicator, facilitator, influencer, and change manager with the ability to work across boundaries to influence a broad range of stakeholders and teams

Excellent speaking and writing in English (all communications & meetings are in English)

Experience working within a complex environment (international, data driven, matrix organization)

Great organizational skills; ability to manage several work streams and projects at once

Excellent customer service skills

Above all, you’re not afraid to go outside of your comfort zone, you’re proactive, a fast learner, and have a great sense of team spirit

Job added on Wednesday 17th March 2021