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Program Manager


Human / New York / Product & Design
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Job Overview

Our team of Product professionals are entrepreneurial, curious, and driven. We are passionate about our mission of keeping the internet safe.

We support and challenge one another and regularly hold team learnings, product reviews and progress updates to fly faster. We strive to develop a highly collaborative team that works well with all the other teams to meet our clients’ needs.

We think of each other as co-creators of the future of White Ops.

What you'll do:

  • You will work with our growing product management and engineering teams to help analyze, plan and execute processes to help Products meet their goals.
  • Document and own key reporting artefacts to help product teams keep track of progress and open tasks on multiple workstreams.
  • Determine, define and track clear deliverables & measures of success.
  • Hold and lead regular team meetings to determine progress, open challenges regarding products.
  • Understand how different projects and programs overlap and are interdependent.
  • Manage budget and report on fund allocation.
  • Reporting on program performance, presenting insights and improvements to the executive team and directors.
  • Work closely with our sales and operations teams on topics involving R&D programs.
  • Own, end-to-end, ad-hoc new short-term program initiatives based on new market opportunities.
  • Producing accurate and timely reporting of program status throughout its life cycle.
  • Do whatever is necessary; general manager / co-founder / owner mentality to keep our R&D efforts moving forward.

Who you are:

  • Proven program management professional in R&D, product function.
  • Proven stakeholder management skills.
  • Passion for the White Ops mission of verifying the humanity of every online transaction.
  • Self-motivated and ability to motivate others
  • Ability to build trust and empathy with internal stakeholders (engineering, sales, customer success)
  • Excellent communicator
  • Highly collaborative
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Strong analytical ability to heavily utilize data insights in decision making. Metrics driven.

Nice to have:

  • Work experience in the fraud space
  • MBA or business education.
  • Technical education or software development experience

How we work:

  • OKRs → Program Manager will help lead this process
  • Distributed Teams
  • Program Manager partners with Product and Engineering leaders

We understand it takes a diverse team of highly intelligent, passionate, curious, and creative people to solve the challenges involved in protecting the Internet. Our dynamic team of humans have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

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Human Overview

HUMAN (formerly White Ops) is a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today we verify the humanity of more than 10 trillion interactions per week for some of the largest companies and internet platforms. Protect your digital business with HUMAN.

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