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Studio Support Specialist


Flashtalking / Leeds / Technical Services
This job post has now expired. Please see the other Flashtalking jobs available.
Job Overview

This is a unique opportunity for a someone who is at the start of their career and really eager to learn! A plethora of training (formal and “on-the-job” practical experience) will be given by our Studio Team leader.

  • Checking & Quality Control of HTML5 ad files provided by creative agencies. Providing detailed help and feedback on Flashtalking tools and coding.

  • Building up a detailed knowledge of Flashtalking “rich media” ad build components, our services and various interfaces we use and translate that into live tutorial sessions for our clients.

  • Writing JavaScript for ad display purposes as well as diagnosing JavaScript conflicts on sites where ads are running.

  • Support creative agencies in the build process of ads and dynamic content management.

  • Develop a detailed understanding of new and innovative online advertising formats and opportunities.

WHAT YOU BRING

We are very hands on – roles are fluid and you should expect to learn & develop new skills, but we are looking for someone with an already developed knowledge and understanding of the following:

  • Creative experience in design and build using HTML5 and JavaScript technologies. Examples of work will be needed. Any examples of build or development in other languages/code bases is advantageous.

  • Strong communication and support skills. The job will consist of explaining and supporting a wide range of subjects to people of differing technical abilities (ranging from sales teams to long-time developers).

  • Clear communication and keeping all the clients feeling “loved” is vital. Email and telephone are main forms of client communication, but the role may also include travel to London to meet creative agencies and clients.

  • Attention to detail. The need for effective support means we must be highly responsive but also take extreme care of that support we give. Therefore, the role will need someone who can put high levels of concentration and attention to detail.

  • Good time management is essential – we generally work on multiple client campaigns at any one time keeping to always tight deadlines. Juggling priorities is a matter of day to day practicality.

technical skills

  • Good working knowledge of Javascript, HTML5 and CSS at design and coding level.

  • Knowledge of Photoshop or similar image manipulation programs.

  • Working knowledge of website publishing/maintenance/debugging e.g. ftp, console etc.

  • In addition, someone with PHP, Video editing, XML and/or MYSQL would be hugely advantageous

what we offer

  • A competitive salary as well as bonus and benefits, including BUPA private healthcare and pension

  • A unique opportunity to learn and develop your skills and knowledge

  • A diverse and positive working environment where employees are actively encouraged to contribute their thoughts and ideas

  • An incredibly friendly team with lots of social opportunities both in and out of the office (beer/wine o’clock on Fridays is always enjoyable!)

  • Working hours: 9.00 – 5:30, Monday to Friday

  • 25 days annual leave per annum which increases by 1 day for each year (up to a maximum of 30 days), plus bank holidays.

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Flashtalking Overview

Flashtalking is a data-driven ad management and analytics technology company, we use data to personalise advertising in real-time, analyse its effectiveness and enable optimisation that drives better engagement and ROI for sophisticated global brands. Our platform leads the ad management and analytics market by providing advertisers with innovative products, services and support to create, activate and measure data-driven digital advertising across desktop, mobile and connected TV.

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