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Creative Technical Support


Flashtalking / Sydney / Technical Services
This job post has now expired. Please see the other Flashtalking jobs available.
Job Overview

The ideal candidate will have knowledge and experience in HTML, CSS and JavaScript, plus experience using JavaScript libraries such as jQuery and GreenSock Animation Platform to animate or add functionality to a HTML project. Experience in using Adobe Creative Cloud apps such as Photoshop, Illustrator or Animate, or knowledge of the online advertising landscape would be advantageous.

The new team member’s role will involve supporting the build and design of digital ads for clients. Primarily helping creative agencies work with Flashtalking build tools and platform to build their digital ads, as well as giving practical advice and help by email, phone, or web conference.

The job will suit someone with an understanding of designing and building in HTML5 and JavaScript who is hungry to learn lots, plus providing personable, one-to-one support on a range of issues.

Other responsibilities of this role include: creative QA, assessing and scoping feasibility of client designs for DCO, ad hoc client training face-to-face or web conference.

Primary Job Functions

Training, both formal and ‘on-the-job’ practical experience will be given by our Studio Team Leader and Creative Services Manager. The job will quickly include the following:

  • Checking and performing quality assurance of HTML ad files provided by creative agencies. Providing detailed help and feedback on Flashtalking tools and coding.

  • Designing and building ad hoc creative/online ads when the client does not work with an existing creative agency.

  • Assessing and working with client designs and exporting assets required for creative production in the most optimal format.

  • Writing JavaScript for ad display purposes, as well as diagnosing JavaScript conflicts on sites where ads are running.

  • Carrying out video encoding for Flashtalking video ads on behalf of creative agencies and supporting creative agencies in the build process of ads.

  • Developing a detailed understanding of new and innovative online advertising formats and opportunities.

Required Skills

  • HTML5 and CSS

    • Good knowledge of HTML and CSS at design and coding level. Examples of work will be needed.

    • Knowledge of best practices and web standards.

    • Must be able to work around cross browser/cross-device issues.

    • Knowledge of CSS animation techniques would be an advantage.

  • JavaScript

    • Comfortable writing code from scratch as well as analysing and adapting or amending code written by someone else.

    • Basic knowledge of JavaScript libraries, such as jQuery, GSAP or CreateJS.

    • Knowledge of animation techniques would be an advantage.

  • Other

    • Strong debugging skills using browser developer tools and network traffic inspectors like Fiddler or Charles.

    • Excellent analytical and problem-solving ability.

    • Attention to detail.

    • Professional written and spoken communication skills. Able to communicate about complex topics in a concise and clear style to people of varying technical abilities.

    • Able to handle a fast-paced environment and approach complexity with a level head.

    • Ability to work as a team, as well as independently.

desired skills

  • Experience with ticketing or task management systems like Zendesk, JIRA or Asana.

  • Experience with Adobe Creative Cloud products, such as Photoshop, Illustrator, InDesign, Animate or After Effects. Or experience with digital design tools such as Sketch or Zeplin.

  • Experience in UX or UI design, or design in general.

  • Additional language, such as Mandarin

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Flashtalking Overview

Flashtalking is a data-driven ad management and analytics technology company, we use data to personalise advertising in real-time, analyse its effectiveness and enable optimisation that drives better engagement and ROI for sophisticated global brands. Our platform leads the ad management and analytics market by providing advertisers with innovative products, services and support to create, activate and measure data-driven digital advertising across desktop, mobile and connected TV.

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