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Job Overview

Outbrain is seeking Milan based Account Manager to join our team.

More specifically, the Account Manager will be responsible for working on all strategic parts of the promoted content and programmatic campaigns to ensure delivery and results for all types of clients (agencies, brands, performance buyers). This includes the full cycle from the planning stages with the client and the Outbrain sales representatives, to the set up and launch, optimisation and performance reporting. In addition, you will be responsible with the sales team in delivering strategic direction to help clients reach and scale their marketing objectives using the Outbrain solutions.

You will be expected to build strong relationships and clear lines of communication with clients and other Outbrain teams and partners. The ideal candidate is analytical and communicative, uses their problem-solving capabilities and creativity to identify and execute the right solutions for each client, with the long-term objective of growing key accounts and reaching performance goals.

Candidates should be energetic self-starters who enjoy working with clients and have a commercial mindset, proactive in delivering the best possible customer experience and committed to creating new business opportunities in a dynamic environment.

Deliverables: What you will achieve

Your first year should look like this:

  • In your first month, you should find your bearings, get to know your team, do a deep dive into our Amplify product and start to build key relationships externally.
  • After three months, you’ll have mastered our technology and tools and you’ll be building on new business opportunities via optimisation, cross selling and upselling. Additionally, you’ll feedback to product management on features that would provide partners with additional value.
  • After six months, you will have ownership of your accounts and be working closely with cross-functional teams
  • By the end of your first year, you’ll be an essential part of the Italian team, using your knowledge and expertise to provide first class strategies and account management to brands and agencies whilst also using your strategic insight and learnings from the environment, further become an external evangelist of native across the web.

We are looking for evidence of:

  • 3 to 5 years' experience within the digital industry
  • Strong understanding of all performance KPI’s including CPO, CPL, ROI
  • Strong and verified programmatic background
  • Strong Excel skills
  • Experience in managing and optimising and upselling campaigns
  • Deliver against set performance KPIs e.g. leads, conversions, downloads
  • Problem-solve and ability to offer tailored solutions to specific challenges of each client Work smart to meet and exceed goals
  • Capacity to manage the whole of Outbrain’s campaign workflow: preparation, upload, kick-off call, follow-up, daily optimisations, reporting & campaign analysis
  • Proven ability and desire to interface with clients both remotely and face to face to provide timely, consistent and accurate support and account management
  • Possess a technical aptitude and a desire to learn the intricacies of the Outbrain system and to leverage that knowledge to help clients with support issues
  • Analytical ability to monitor and identify trends in performance metrics and data
  • Ability to proactively influence and work with high profile clients independently and within a team environment.
  • Fluency in Italian and English

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Outbrain Overview

Outbrain is the world’s leading discovery and native advertising feed for the open web. A third of the world’s Internet-connected population explore and discover information through our feed technology, which is trusted by emerging to established brands and integrated into thousands of media companies’ tech stacks to manage and monetize their publishing operations. Outbrain operates in 55 countries and is headquartered in New York City with offices in 18 cities worldwide.

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