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Engagement Manager


Xaxis / Jakarta / Client Services & Strategy
This job post has now expired. Please see the other Xaxis jobs available.
Job Overview

Xaxis is seeking an experienced client engagement manager in Jakarta Office, Indonesia. You will help manage both agency/client relationships and negotiate effective media deals to exceed financial targets whilst acting as an audience buying expert.

Reporting of the Role
This role reports to the Director of Client Engagement in Jakarta

3 best things about the job
1. Working for the world’s largest programmatic Media & Technology Platform
2. Developing long term relationships with all designated media buying agencies & clients directly
3. Working within a proven, fast growing team in a fun environment with people who are passionate about digital media, programmatic and AdTech

Measures of Success

  • Become an expert with Xaxis business development & client service
  • Oversee day-to-day management of campaigns
  • Forecast expected revenue against budget
  • Develop supporting & long term relationships with all your designated media buying agencies & clients direct
  • Grow the base of advertisers within your designated agencies and direct client
  • Coordinate communication with the ad operations team before, during and after campaign, co-work with product team, analytics team, data team and regional marketing team.
  • Develop and implemented 12 month Business Plans for designated Agencies and direct client
  • Engaged existing resources (the wider team) to achieve high outcomes
  • Set Account Service Best Practice benchmarks for the team and ensure SLA’s (service level agreements) are adhered to

Responsibilities of the Role

  • Develop business opportunities, maintain pipeline of prospects and close the deals
  • Evangelize Xaxis solutions and values and act as an audience planning expert
  • Supervise the sales administration process to ensure adherence to best practice and see that all service levels are exceeded
  • Ensure your client base have updated information including sales collateral and information on new products
  • Stay abreast of industry trends and competitor products for competitor comparison or analysis
  • Develop and implement 12 month Business Plans for designated Agencies
  • Knowledge and Experience
  • Bachelor degree majoring in marketing or media preferred
  • Proven successful engagement, business development, sales, and planning skills · Experience in understanding a commercial business
  • 6+ years of experience in Customer service, sales, or account management areas
  • Proven commercial experience in online advertising sales related industry

Skills

  • High customer focus
  • Ability to develop strong, lasting client relationships
  • Excellent sales & negotiation skills
  • Results/ goal oriented
  • Highly-developed interpersonal skills
  • Ability to gain excellent product, competitor & market knowledge
  • Good communication skills – verbal and written
  • Power Point, Excel, Word & Outlook skills mandatory
  • Excellent planning and self-organization discipline
  • Fluent in both English and Mandarin, written and oral

Personal Attributes

  • Attitude: Pursues work with energy, drive and a strong accomplishment orientation
  • Attention to detail: Ensures that all tasks are completed with 100% accuracy
  • Passion: is passionate about digital media and the Xaxis position within the digital media space
  • Strong initiative, resourcefulness & willingness to learn and be taught. Takes ownership of KPI’s
  • Leadership attributes to help manage a team of people to achieve results

Latest Jobs at Xaxis


Xaxis Overview

Xaxis transforms digital media into business outcomes. We maximize the ROI of our clients’ digital media investments by combining purpose-built AI, advanced cross-channel solutions, and dedicated programmatic expertise to develop and optimize to success metrics that connect directly to their business goals. Founded in 2011, Xaxis is GroupM’s advanced programmatic media arm, delivering outcomes for more than 3,000 brands in 48 markets around the world.

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