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Engagement Manager / Senior Manager


Xaxis / Singapore / Client Services & Strategy
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Job Overview

Xaxis is an agency of GroupM, the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally.

As a Xaxis Engagement Manager / Senior Manager you will be responsible for evangelizing Xaxis solutions amongst your peers within agencies. You will be responsible for developing deep relationships with WPP agencies to ensure optimal adoption of all product features. You will collaborate with a group of quick-witted co-workers and clients who are all passionate about digital media. You will engage with our clients in professional and social settings, build relationships and define and implement products, which make us indispensable to our clients. This is a high profile position with a wealth of opportunity for growth professionally and personally.

Reporting of the role

This role reports to the Client Development Director

3 best things about the job:

  • It’s a great work environment - You will collaborate with a group of quick witted, humorous, diverse and extremely dedicated colleagues who are all passionate about programmatic and making advertising welcome
  • Opinions and ideas are highly encouraged, and everyone has a voice at Xaxis. Ambition is expected and passion is admired. We are always open to new ways of thinking from everyone, especially those that will contribute to the overall success of Xaxis.
  • It is never static. You are empowered to create your own balance and be proactive. There is always something new to learn, new challenges to overcome, and new technology to embrace everyday.
  • Measures of success –

    In three months:

    • Have an in depth understanding of how Xaxis operates and where we fit into the programmatic landscape
    • Develop relationships and earn trust across your client and agency portfolio as well as within your own team

    In six months:

    • Demonstrated success in management of your accounts and campaigns

    In 12 months:

    • Be able to put together and showcase future strategic planning for your agency & account

    Responsibilities of the role:

    • Manage agency/client relationships
    • Be the Xaxis product expert for your agencies, evangelizing Xaxis’ world class digital solutions
    • Develop strong and effective media plans based on sound strategies
    • Supervise sales administration process and ensure adherence to best practice
    • Work with the Campaign Management team to ensure best practice campaign optimization and campaign reporting
    • Work with creative agencies and ad operations teams to ensure effective ad development and campaign setup

    What you will need:

    • Minimum 2 years of experience in digital media planning and/or ad network account management
    • Demonstrated success in managing large client campaigns
    • Ability to build strong partnerships and negotiate effectively
    • Excellent with numbers and a strong eye for detail
    • Strategic thinker and problem solver
    • Organized, proactive, with the ability to develop innovative solutions
    • Experience with ad serving technology
    • Advanced computer knowledge (Excel, PowerPoint)

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    Xaxis Overview

    Xaxis transforms digital media into business outcomes. We maximize the ROI of our clients’ digital media investments by combining purpose-built AI, advanced cross-channel solutions, and dedicated programmatic expertise to develop and optimize to success metrics that connect directly to their business goals. Founded in 2011, Xaxis is GroupM’s advanced programmatic media arm, delivering outcomes for more than 3,000 brands in 48 markets around the world.

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