< Back to results

Platform Solutions Specialist


Adform / Oslo / Technical Services
This job post has now expired. Please see the other Adform jobs available.
Job Overview

Do you have an interest in digital marketing? And do you have an excellent client service mindset and a passion to look behind the scenes of the ad tech and online marketing industry? Then we have a fantastic opportunity for you.

We are looking for a new colleague to join our energetic Platform Solutions team. Platform Solutions Specialists have an exciting and dynamic role working with internal experts, agencies, clients, and tech vendors. You’ll be part of the Services department, reporting directly to the Head of Customer Success in the Nordics, with an opportunity to grow your expertise and career with hands-on knowledge of the full digital/programmatic advertising stack.

About the role
You will be a key player to coach our clients on Adform's products through trainings, best practices, and by answering client’s requests. With the help of Adform product expertise, you will be able to make solutions that empower our client’s success. You will support our clients by monitoring the set-up of existing accounts, ensure best-in-class application, and help to exploit Adform's tech-stack to the max. We are looking for a colleague that will proactively come with suggestions and projects that are relevant for the customers digital marketing solutions – and can drive the solutions as well.

Requirements

  • Partner with Sales, Account Managers, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients.
  • Create and maintain relationships with clients, become a trusted partner, and provide service from a technical and client centric perspective.
  • Act as a tech advisor. Introduce new features, technical functionalities, consult on full stack benefits, and best possible technical integration solutions.
  • Act as project manager. Internally orchestrate client needs and work closely with Adform’s own customer service and product teams to create the best client experience.
  • Attend meetings with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way.
  • Conduct and standardize workshops and quarterly account reviews to maximize clients output.

We believe you have/are:

  • BA/BS degree or equivalent practical experience
  • At least 0 - 2 years relevant ad tech industry experience
  • An advantage if you have experience in account management, customer support roles, or consultancy
  • An advantage if you have knowledge or experience from Adtech industry
  • Proactive, strong driver mentality, organization and problem-solving mindset
  • Thrive and enjoy client facing time – as well as being comfortable in meeting and engaging with new relationships
  • Excellent English communication skills – both verbal and written

Benefits

  • A good salary package according to qualification and experience
  • Opportunities to take responsibility and grow professionally
  • Dedicated team of professionals with highly collaborative attitude
  • Varied and fun tasks in an international environment
  • A positive and pleasant work environment
  • Working at a successful company with strong growth

Latest Jobs at Adform


Adform Overview

Adform is the only global, independent and fully integrated advertising platform built for modern marketing. Its unique enterprise technology, Adform FLOW, harnesses superior user experience and a scalable, modular and open architecture, to enable seamless management of the whole campaign life cycle. It provides clients with enhanced control and transparency across their advertising operations, including ownership of all data from their campaigns. Since 2002, Adform has developed technology to enhance human/machine collaboration and deliver augmented intelligence, thereby amplifying business results for its clients around the world.

Website Twitter LinkedIn Archive


Visit Adform Careers Page (opens new tab)
Adform Jobs by Location

Check below to see all of the open Adform jobs organised by office location.

Bucharest (1)

Dusseldorf (1)

Kaunas (3)

London (3)

Mumbai (3)

New York (2)

Prague (1)

Vilnius (8)

Warsaw (3)

Adform Jobs by Team

Check below to see all of the open Adform jobs organised by team.

Client Services & Strategy (1)

Engineering & Modelling (13)

Finance & Accounting (1)

Information Technology (1)

Marketing & Communications (2)

People & Places (1)

Sales & Sales Support (3)

Technical Services (3)