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Technical writer


Zeotap / Bengaluru / Product & Design
This job post has now expired. Please see the other Zeotap jobs available.
Job Overview

Responsibilities

    • You create in-depth user guides, in-product help documentation, getting started guides and more
    • You should manage multiple writing assignments simultaneously
    • You should manage the lifecycle of technical documentation including draft, review and publish phases
    • You adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly
    • You should identify problem areas or structural deficiencies and proactively contribute to their improvement
    • You should test both the product and its documentation for accuracy and consistency
    • You should have regular communication and synchronisation with the other members of the Documentation and Product Team.
    • You should have experience with workflow tools JIRA/Confluence
    • You adhere to Zeotap’s company, privacy and information security policies and procedures.
    • You complete all the awareness trainings assigned on time

Requirements

  • Bachelor's degree or equivalent experience in English, Communication or Journalism
  • 2-5 years experience working as a Technical Writer
  • Strong understanding of MSTP
  • Excellent understanding of the Documentation Development Life Cycle in a fast paced Agile environment
  • Excellent writing and proofreading skills
  • Ability to analyze and synthesize complex content
  • Strong technical aptitude–ability to quickly learn new concepts
  • Excellent work ethic and strong intellectual curiosity
  • Proven track record of effective collaboration
  • Ability to work quickly, efficiently and multi-task
  • Desire and ability to innovate and improve upon current processes

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Zeotap Overview

Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences. We enable brands to build on a nucleus of first-party data to win new customers and grow their loyal base. Our independent but integrated modules include customer data unification, identity resolution, enrichment, analytics/modeling (including in data clean rooms), and activation to 100+ partners in the marketing ecosystem.

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