Agency Campaign Manager

The Campaign Manager is responsible for ensuring the successful implementation and execution of digital advertising campaigns across a group of agencies. You will work closely with stakeholders both internally (Account Strategists) and externally (Media Agencies) to see campaigns through from planning stages to post-campaign reporting and analysis of performance.

What you will do.

• Provide excellent customer service and end-to-end support to our agencies in collaboration with the Account Strategist and become an advisory point of contact.
• Develop your Books of Business and focus on most impactful opportunities to drive revenue & product expansion.
• Educate Agencies on Criteo’s technology across channels and devices.
• Optimize accounts to improve performance for the advertiser and action growth opportunities to maximize revenue and margin.
• Analyze a wide range of performance metrics and KPI’s to identify personalized solutions on a client level and make sure client goals are reached.
• Create personalized decks and presentations to drive quarterly meetings.
• Data-driven internal reporting.
• Help Criteo build and execute our agency strategy, including working with your agencies to join Criteo’s new Certified Partner Program and other key agency initiatives.
• Provide operational, efficient & accurate campaign delivery recommendations.
• Work with Account Strategists on reporting and account optimizations.
• Technical implementation of ad campaigns with clients’ KPI’s in mind.
• Proactively evaluate, analyze & troubleshoot campaigns, anticipate main seasonality trends, identify, and follow up on any ongoing issues.
• Ability to take insights from various data sources to inform campaign recommendations and contribute to whole strategy.
• House updates: opportunities on new solutions & contacts.
• Internal administrative tasks: submit, request & follow up with support teams (Finance, AX, TS, Products.)

Who you are?

• Minimum of 2 years’ campaign management experience in AdTech or Media Agency.
• Good understanding of online ad serving concepts (CPM/CPA/RTB/ROI), video, mobile, RTB, programmatic buying.
• Familiarity with programmatic and DSP platforms.
• Experience with VAST/VPAID/HTML5 ad formats.
• Ability to troubleshoot and drive resolution from ad calls and responses.
• Strong technical writing skills and ability to convey technical concepts in a way that is easy for clients and non-technical partners to understand.
• Motivated self-starter, with solid customer service experience and a consultative mindset.
• Works well in a close-knit team, instinctively shares product insights and documents new information.
• Ability to build strategies and action plans.
• Ability to work with different stakeholders. (internally & externally)
• Great understanding of client’s and team’s needs. Will need to stay in touch with industry evolutions and standards as well.
• Fluent in English.
• Strong communication and experience upselling solutions to benefit clients.
• Project management skills as it will require a lot of co-ordination.
• Always looking at creative ways to get to our objectives and beyond.
• You are a force for bringing proposals forward. You show proactivity in your approach.
• Strong creative skills to come up with innovative ideas and prepare adapted decks for AS meetings.
• Detail-oriented with a solutions-oriented mindset.
• Organized, structured & deductive skills.
• You show self-leadership and of course, 100% aligned with our values and team culture.
• Team player / Proactively shares beyond Agency EMEA team.