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Technical Solutions Associate EMEA

Permutive / London / Technical Services
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Job Overview

Permutive is powering the future of targeted advertising on the Open Web today. As the only Audience Platform built on edge computing, we enable premium advertisers and publishers to plan, build and activate cohorts — all while keeping everyone’s data safe.

We’re a remote-first B2B SaaS company with 150+ people—centred around our London and New York hubs—and growing rapidly. We have received funding from some of the world’s best investors, including a recent $75m Series C led by SoftBank Vision Fund 2.

About the role...

We are looking for a talented Technical Solutions Associate to join our rapidly growing Solutions Architecture team. This position would suit someone with web and/or mobile development skills who is looking for a career-defining step into Solutions Architecture.

As a Technical Solutions Associate at Permutive, your focus will be on our mid-sized customers which have not paid for dedicated Solutions Architects. Your key responsibilities will be to ensure that these customers are up and running in the most optimal way to drive TI (Targeted Impressions). During downtime from customer work, you will have the opportunity to work on developing your technical skills by focusing on ways to automate your daily tasks. You will also have the opportunity to develop your customer-facing skills by shadowing more senior members of the team on larger enterprise accounts.

You will be joining us at an exciting time following our transition from a Data Management Platform to an Audience Platform. You will collaborate and partner closely with our customer-facing teams, including Service Operations, Customer Success, Solution Architects, Solution Strategists, and Customer Success Operations, to ensure that our customers continue seeing value from the Permutive platform.

What you will be doing...

  • Web deployment validation, AMP deployment validation, iOS deployment Validation, Android deployment validation, and CTV deployment Validation.
  • Resolving Schema errors (API error rejections specific to our product).
  • Updating Customer Schemas and Events (Within the Permutive platform, we make data fields available in our backend by means of updating our schema(s) and event(s))
  • Customer deployment Quality Assurance for highest possible Targetable Inventory, specifically for our largest and most critical customers.
  • Escalation point for support issues concerning customer deployments.
  • Owning and updating our Jira tracker concerning all raised Support and CSM issues.
  • Helping to deploy and verify Permutive Lite (AP Lite) web deployments.
  • Being an internal advocate for our customer needs: ensuring their feedback is heard and acted on by teams across the company from Product to Support to Sales.
  • Create customised JavaScript scripts and integrations for our clients, that will be shipped to billions of devices.
  • Troubleshoot and diagnose issues with integrations, data schemas and SDK deployments across Web, App and CTV.
  • Writing and maintaining technical knowledge resources.
  • Work on technical projects which focus on process improvement and automation.

We’d love to hear from you if you have…

  • A strong understanding of JavaScript and Web Development.
  • Strong written and verbal communication skills, including the ability to communicate with both technical and non-technical customers.
  • Demonstrable ability to work independently and collaborate with other teams.
  • A thoughtful, curious and problem-solving approach to your work.
  • Enthusiasm to be a part of a fast-growing start-up.
  • Enthusiasm for reshaping start-up scale processes with technical solutions.

We’d be particularly excited if you have…

  • Experience working with non-technical stakeholders.
  • Level of commercial experience in customer-facing or presales technical solutions position.
  • Experience in the adtech or martech ecosystem.
  • Mobile application development experience.
  • OTT application development experience.
  • Scripting experience with Python, Ruby etc.


We take a structured, objective approach to salary-setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process.

For a candidate who fits most of our criteria, we'd pay £45,000 base + options, for a candidate fitting our requirements with our bonus criteria we'd pay £50,500 base + options.

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Permutive Overview

Permutive is the only publisher data platform built on edge computing. We enable publishers to increase their data driven advertising revenue and make revenue diversification a reality, whilst keeping user privacy at the heart of our technology. Some of our customers include BuzzFeed, Business Insider, The Economist, Condé Nast International, Immediate Media and Burda Forward

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