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Job Overview

Acting as a bridge between Publisher Success, Software Engineering and Sales, it is your responsibility to be the subject matter expert and main technical contact for publishers on the Blockthrough platform. From streamlining onboarding to finding areas of optimization, you will have influence on the entire customer lifecycle and product itself. If you thrive in a fast-paced environment, love working with other, fun, talented people and enjoy learning from the best in the industry, then this role is a great fit for you.

The ideal candidate will

- Thrive in a demanding work environment with minimal established processes and light oversight and helps forge and iterate on repeatable processes for the team
- Know when to take initiative and is not afraid to take ownership of solving problems
- Be keen to develop their technical aptitude and not afraid to dive head-first into chrome dev-tools to debug issues
- Excel at communication and building relationships with customers in person, in writing or over the phone
- Be able to adapt to new responsibilities as the company evolves
- Be fantastic at making others better. Whether as a manager or colleague you naturally work to make those around you more effective
- Have excellent written and verbal communication and follow through – nothing falls through the cracks

What you'll be doing

- Act as primary liaison between Publisher Success and Engineering teams to provide technical feedback and client-facing strategies
- Review and test client implementations and troubleshoot potential problems
- Optimize clients post launch and make technical recommendations for increased yield
- Work with our Publisher Success team to resolve customer issues and streamline onboarding
- Use data to review, analyze, and optimize integrations

What you'll need

- Experience working with HTML, CSS, SQL and JavaScript
- Strong communication skills with internal and external stakeholders
- Excellent problem-solving and troubleshooting skills with a detail-oriented mindset
- 3+ years of experience in the AdTech space; bonus points to those experienced with publisher-facing integrations, AdOps, or with strong knowledge of publisher monetization / yield management
- 4 year degree in a related field
Why you’ll love working at Blockthrough:
Close-knit and collaborative culture with transparent leadership that cares
Competitive compensation (including health benefits) and stock options at a fast-growing startup
4 weeks vacation
Top-of -the-line hardware
Optimal work-life balance
Up to $1k home office reimbursement
Professional Development Compensation
100% remote or the opportunity to work out of our central downtown Toronto office, surrounded by some of Toronto’s hottest scaleups

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Blockthrough Overview

Blockthrough is the market leader in adblock revenue recovery. We help publishers monetise their adblock users in a respectful way. We believe publishers have the right to monetise the content they produce, and their users deserve an outstanding experience.

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