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Job Overview

Outbrain is the leading Content Discovery platform. In the Global Operations organization we help bring readers the best quality content and experience, optimize our customers performance and experience, and optimize our internal business processes through the use of data and technology.

We’re looking for a Director of content review in Japan to join our growing Global Content and policy team.

As a Director of content review, you will manage a local team of content reviewers, be responsible for maintaining Outbrain’s local guidelines and policy and be in charge of connecting the Japan market to the global teams.

Outbrain provides a fun, fast-paced, hardworking culture, built on top of exceptional performance packed with a competitive salary package. What matters here is getting the job done. It is less about where or when you do your work, and more about its quality and result. We also recognize that valuable ideas can come from anyone and have created an environment that highly respects your independence.

Responsibilities

  • Manage local team of content reviewers

  • Maintaining high quality of content moderation while meeting the company SLAs

  • Become an expert of Outbrain’s Policy and guidelines and updating them based on industry trends and business team requests

  • Collaborate with internal operational and business teams across the globe on a daily basis to gather feedback and execute with your local team

  • Data-driven approach: monitoring and analyze performance metrics to identify optimization opportunities

  • Work with global teams to enable global business in Japan and vise versa

Qualifications

  • 5+ years of experience as a operations manager - must

  • 2+ years of experience managing a team

  • Demonstrated success managing high quality operation teams and processes

  • Previous experience working on compliance and company policy

  • Srong analytical and problem solving skills

  • Proven ability to influence cross-functional teams without formal authority

  • Proven ability to lead cross organizational projects with multiple development teams and cross-functional business teams

  • Insightful, innovative and adapts well to a dynamic and fast-paced environment

  • Excellent communication and interpersonal skills (verbal and written), a team player

  • Native Japanese. - must

Excellent English - need to excel in effectively communicating in English, both written and spoken - must

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Outbrain Overview

Outbrain is the world’s leading discovery and native advertising feed for the open web. A third of the world’s Internet-connected population explore and discover information through our feed technology, which is trusted by emerging to established brands and integrated into thousands of media companies’ tech stacks to manage and monetize their publishing operations. Outbrain operates in 55 countries and is headquartered in New York City with offices in 18 cities worldwide.

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