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Job Overview

As a key hire within our Engineering team, we are looking for an experienced Technical Author who can guide the business and shape our technical writing capabilities to fit our rapidly growing engineering function. You will be involved in a range of green field projects and responsible for creating documentation, training manuals and operational procedures for internal use across Engineering and Product teams.


  • Work with our internal teams to gather an expert understanding of the platform and associated products in order to write documentation
  • Audit and enhance any existing documentation
  • Write clear documentation for various tools
  • Write easy to understand developer guides
  • Work with our Engineering and Product teams to produce learning and knowledge artefacts and detailed operating procedures for training
  • Take ownership of internal standards and drive the development of best practices for production of technical documentation


  • Previous experience of working within the software development lifecycle
  • Ability to create and documentation and artefacts from scratch for green field projects
  • Proven ability to produce internal documentation and training materials
  • Able to understand complex technical concepts and present comprehensive, concise, accurate and useful information.
  • Passionate about writing technical documentation.


You will receive a competitive salary, 8% pension contribution, private health care and the opportunity to receive share options. We have a fantastic office in Basingstoke complete with a fully stocked fridge, catered lunch and snacks. However, like most tech businesses, we are fully remote and intend to remain that way until social distancing measures are over in the UK. When we return to the office, we will take the best bits of remote working but also foster face to face collaboration, with the intention that all employees will be in the office at least twice per week. Of course, if you prefer to be office based, you will be able to work there full time.

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InfoSum unlocks data’s limitless potential. Using patented, privacy-first technology, InfoSum connects customer records between and amongst companies, without ever sharing data. Customers across financial services, content distribution, connected television, eCommerce, gaming, and entertainment all trust InfoSum to seamlessly and compliantly connect their customer data to other partners through privacy-safe, permissioned, data networks.

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