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Job Overview

As a key hire within our Engineering team, we are looking for an experienced Senior / Lead Technical Author who can manage a small team (2 members in 2022) whilst also guiding the business and shaping our technical writing capabilities to fit our rapidly growing engineering function. You will be involved in a range of green field projects and responsible for creating documentation, training manuals and operational procedures for internal use across Engineering and Product teams.

Responsibilities:

  • Shape our Technical writing team and function to fit the needs of a growing scale up Engineering department - Leading a team of 2
  • Work with our internal teams to gather an expert understanding of the platform and associated products in order to write documentation Audit and enhance any existing documentation
  • Write clear documentation for various tools
  • Write easy to understand developer guides
  • Work with our Engineering and Product teams to produce learning and knowledge artefacts and detailed operating procedures for training
  • Take ownership of internal standards and drive the development of best practices for production of technical documentation

Requirements

  • Previous experience of working within the software development lifecycle
  • Ability to create and documentation and artefacts from scratch for green field projects
  • Ability to manage a small team of highly skilled Technical authors
  • Proven ability to produce internal documentation and training materials
  • Able to understand complex technical concepts and present comprehensive, concise, accurate and useful information
  • Passionate about writing technical documentation

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Infosum Overview

InfoSum unlocks data’s limitless potential. Using patented, privacy-first technology, InfoSum connects customer records between and amongst companies, without ever sharing data. Customers across financial services, content distribution, connected television, eCommerce, gaming, and entertainment all trust InfoSum to seamlessly and compliantly connect their customer data to other partners through privacy-safe, permissioned, data networks.

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