< Back to results

Customer Marketing Manager

Permutive / New York / Marketing & Communications
This job post has now expired. Please see the other Permutive jobs available.
Job Overview

As a Customer Marketing Manager, you’ll play an important role in delivering value proactively to current customers, highlighting their successes, and converting them into loyal advocates. You will join the Customer Marketing team as a US-based hire and be responsible for post sale marketing activities across The Americas. This role will work closely with the wider marketing team (Product Marketing, Content and Growth) and collaborate with our Customer Success team to execute successful marketing campaigns.

In this role, you will…

  • Develop the regional customer marketing strategy, geared towards personas and the customer lifecycle
  • Create and execute customer-focused campaigns, including but not limited to: events, experiences and brand offerings
  • Support our online community and advocacy program, including a list of speakers and professional courses for our customers
  • Work with our wider marketing team on case studies, customer newsletters and speaking engagements by customers; Identifying key customers that can act as a marketing channel through case studies, speaking slots, etc
  • Gather customer feedback in support of our Product Marketing team
  • Provide regular reports to the Marketing and Customer Success leadership on the performance of campaigns, and impact on customer retention


  • Accomplished experience planning, executing and evaluating marketing campaigns and programs that drive customer engagement and advocacy
  • Strong communication skills to nurture customer relationships and work with cross-functional teams
  • Analytical skills to determine marketing effectiveness and ROI of customer engagement efforts
  • Managed and ran an online community and/or advocates program for customers

We'd be particularly excited if you have…

  • Experience working with a CRM (Salesforce preferably), direct marketing platforms and marketing automation tools
  • Familiarity with B2B marketing, lead generation, and sales processes


For a typical candidate, plus most of our requirements we would likely pay $110,000 + bonus + options.

For a candidate with more experience, we'd pay up to $122,500 + bonus + options.


  • Stock options
  • Health & dental is covered 100% for Permutive employees and 75% for dependents
  • Parental Leave Policy entitling new parents up to 26 weeks of leave on full pay
  • Everyone has an annual learning budget of $3,000 which we encourage you to use to level up
  • Time to rest and relax with unlimited paid leave (minimum expectation of 25 days annually)
  • Extensive training and development opportunities
  • 401(k) plan
  • Free access to Spill, our mental health partners

Latest Jobs at Permutive

Permutive Overview

Permutive is the only publisher data platform built on edge computing. We enable publishers to increase their data driven advertising revenue and make revenue diversification a reality, whilst keeping user privacy at the heart of our technology. Some of our customers include BuzzFeed, Business Insider, The Economist, Condé Nast International, Immediate Media and Burda Forward

Website Twitter LinkedIn Archive

Visit Permutive Careers Page (opens new tab)
Permutive Jobs by Location

Check below to see all of the open Permutive jobs organised by office location.

London (6)

New York (7)

Permutive Jobs by Team

Check below to see all of the open Permutive jobs organised by team.

Client Services & Strategy (1)

Engineering & Modelling (2)

Partnerships (1)

Product & Design (3)

Sales & Sales Support (3)

Technical Services (3)