Platform Solution Consultant

Do you have expertise in digital marketing in one or more of the following areas: Ad Serving, DSP, DMP, Creative/Rich Media/DCO/SSP? And do you have an excellent client service mindset and a passion to look behind the scenes of the ad tech and online marketing industry? Then we have a fantastic opportunity for you.
We are looking for a new colleague to join our energetic team of Platform Solutions Consultants. Platform Solutions Consultants have an exciting and dynamic role working with internal experts, agencies, clients, and tech vendors. You’ll be part of the Services department, reporting directly to the Head of Customer Success in the Nordics, with an opportunity to grow your expertise and career with hands-on knowledge of the full digital/programmatic advertising stack.

About the role
You will be a key player to coach our clients on Adform's products through trainings, best practices, and by answering client’s requests. With the help of Adform product expertise, you will be able to make solutions that empower our client’s success. You use your industry and media knowledge to monitor the set-up of existing accounts, ensure best-in-class application, and help to exploit Adform's tech-stack to the max. We are looking for a colleague that will proactively come with suggestions and projects that are relevant for the customers digital marketing solutions – and can drive the solutions as well.

Requirements

• Partner with Sales, Account Managers, and other Platform Solutions team members to provide technical and functional needs assessments to prospects and clients.
• Create and maintain relationships with clients, become a trusted partner, and provide service from a technical and client centric perspective.
• Act as a tech advisor. Introduce new features, technical functionalities, consult on full stack benefits, and best possible technical integration solutions.
• Act as project manager. Internally orchestrate client needs and work closely with Adform’s own customer service and product teams to create the best client experience.
• Attend meetings with our clients to oversee market trends and requirements, and educate them to utilize our platform in the best way.
• Conduct and standardize workshops and quarterly account reviews to maximize clients output.

We believe you have/are:

• BA/BS degree or equivalent practical experience
• At least 3+ years relevant ad tech industry experience
• Experience in account management, customer support roles, or consultancy
• Proactive, strong driver mentality, excellent organization and problem-solving skills
• Thrive and enjoy client facing time – as well as being natural in meeting and engaging with new relationships
• Live and Breath Adform Principles: Put Client Value in Focus - Behave with Decency – Take Ownership – Caring – Team Player – Ambitious – Standing Tall
• Experience operating hands-on in Ad Servers or DSP/SSPs – experience in both is an advantage
• Adform system knowledge is an advantage
• Excellent English communication skills – both verbal and written

Benefits

• A good salary package according to qualification and experience
• Variable pay dependent on the results
• Opportunities to take responsibility and grow professionally
• Dedicated team of professionals with highly collaborative attitude
• Varied and fun tasks in an international environment
• A positive and pleasant work environment
• Working at a successful company with strong growth