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Job Overview

DoubleVerify is seeking a highly motivated Revenue Operations Associate based in Singapore to cover our APAC region reporting to the Director of Revenue Operations in New York City. We are looking for a hands on, self-starter who thrives in a fast-paced environment in a rapidly growing company and market.

  • Manage the daily upload of invoices from our Sales Force CRM System to our NetSuite Financial System.
  • Reconcile Salesforce data to NetSuite Invoiced Data.
  • Deep understanding of the APAC billing market including government regulations, local customs, market drivers.
  • Respond to a high volume of daily e-mails and client inquiries for missing monthly invoices, discrepancies etc. (Ability to flag e-mails and follow up for resolution)
  • Review daily priorities to ensure that scheduled responsibilities are addressed.
  • Resolve billing discrepancies including working with appropriated DoubleVerify teams, including Sales, Account Management and Accounts Receivable for resolution.
  • Generate ad-hoc reports for clients and our internal teams to confirm final revenue by customer/advertiser/campaigns etc.
  • Check Sales Force Dashboards for unbilled invoices that are ready to bill, special clients, and adjustments.
  • Assist with the client monthly PO process and submission of invoices into our customer portals.
  • Manage the invoicing of consolidated invoices to select clients
  • Assist in testing of our system enhancements and validating data when new functionality rolls out.

Who you are

  • 3-5 years of experience in a fast-paced client service environment
  • APAC market media experience a must
  • Strong verbal and written communication skills – proficiency in English a must
  • Excellent organizational skills and ability to multi-task in a fast paced environment
  • An understanding of accounting and billing principles
  • Familiar with multi-currency invoicing
  • Proficiency in Microsoft Excel
  • Knowledge of media billing a plus
  • Salesforce & NetSuite experience a must
  • Excellent attention to details
  • Willing and eager to learn with a positive attitude
  • Experienced with high volume billing & client accounts

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DoubleVerify Overview

DoubleVerify is powering the new standard of marketing performance, giving advertisers clarity and confidence in their digital investment. Built on best practices, DV solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance. Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry.

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